Thank you for shopping with us. Please read our shipping policy below to understand how and when your order will be delivered.

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Order Processing

• All orders are processed within 1-2 business days of receiving payment (unless its a pre-order).

• Orders are not shipped or delivered on weekends or public holidays.

• During busy periods, processing times may be slightly longer.

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Shipping Rates & Delivery Times

Shipping costs and estimated delivery times are calculated at checkout and may vary depending on your location and selected shipping method.

Estimated delivery times are provided as a guide only and may be affected by factors outside our control, such as courier delays or customs processing.

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Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details (where available).

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International Shipping

We currently ship to Australia.

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Please note:

• International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

• Delivery times may vary depending on the destination country.

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Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed, lost, or returned due to an incorrect or incomplete address provided by the customer.

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Delays

While we aim to deliver orders within the estimated timeframe, we are not responsible for delays caused by:

• Courier services

• Customs clearance

• Weather conditions

• Other circumstances beyond our control

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Lost or Damaged Orders

If your order arrives damaged or is lost in transit, please contact us within 5 days of the expected delivery date so we can assist you.

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